Who we are
Our website address is: https://gillrental.com.au
Gill Rental regards customer privacy as an essential part of our relationship with our customers, partners, and merchants. We are committed to protecting your privacy in compliance with the Privacy Act 1988 (as amended). This Privacy Policy outlines how we collect, use and safeguard your personal and corporate information when you use our services. By entering into a rental contract with us or providing us with personal information, you agree to the terms of this Privacy Policy.
What Information Do We Collect?
What Information Do We Collect?
When you visit our website or hire a vehicle from Gillrental, we may collect two types of information:
- Personal Information: This includes personal contact details such as your name, address, date and place of birth, photographs, driving license details, and financial information.
- Web Site Use Information: This is collected on an aggregate basis as you and others browse our website.
If you do not provide the requested personal information, we may not be able to rent a vehicle to you, and the quality of our services may be impacted.
How Do We Use the Information We Collect?
We use the personal information you provide to:
- Process your rental requests and payments
- Identify and verify your identity
- Administer our business activities and improve our services
- Monitor service usage
- Provide marketing and promotional offers, unless you opt-out by contacting us.
- Customize our website content and layout to better meet your needs
In addition, we may use GPS tracking devices in rental vehicles to monitor their location during the rental period. By hiring a vehicle from us, you consent to the collection and use of GPS data.
How We Protect Your Personal Information
We take the protection of your personal information seriously. To safeguard your data against misuse, interference and loss, as well as unauthorized access, modification, or disclosure, we implement strong security measures, including password protection for electronic files. Personal information is stored securely on third-party encrypted servers, such as those managed by list of third-party providers.
Access to Your Personal Information
You have the right to access the personal information we hold about you under the Privacy Act 1988 (Cth). If you would like to access or correct the information we hold about you, please contact us. A small administrative fee may apply for providing this information.
Cookies
We may use cookies on our website to analyse website traffic and improve user experience. Cookies are small files that help identify you when you return to our site and store details about your usage. You can choose to disable cookies in your browser settings if you prefer not to have them stored on your device.
Third-Party Sites
Our website may contain links to third-party websites. These links are provided for convenience and do not imply any endorsement of the linked websites. We are not responsible for the privacy practices of external sites, so we recommend that you review their privacy policies.
Sharing and Selling Information
We do not sell, lend or lease your personal information to third parties. However, we may share your information with the following entities when necessary:
- Credit card providers
- Credit reporting agencies
- Debt collection agencies in the event of payment default
- Government authorities or law enforcement agencies as required by law
- Third-party service providers and contracted partners for processing or fulfilling rental services
Legally Compelled Disclosure of Information
We may disclose personal information if required by law, or if we believe in good faith that the disclosure is necessary to protect public safety or enforce our Terms and Conditions.
Your Consent
By using our website and/or renting a vehicle from Gill Rental, you consent to the collection and use of your personal information as outlined in this Privacy Policy.
Testimonials
We may post customer testimonials on our website, which may include limited personal information such as your first name. If you no longer wish to have your testimonial posted, you can request its removal by contacting us.
Policy Modifications
Gillrental reserves the right to modify this Privacy Policy at any time. Any updates or changes will be posted on this page, so we encourage you to check back periodically. If we make significant changes to how we use your personal information, we will notify you through email or other communication.